Quality Assurance

Hospital Cooperative Laundry quality control systems are the finest available in the industry today and encompass all facets of our operation. We ensure that our processes provide us with controls, which are proactive to identify, correct, and stay focused on the needs of customers.

Our Internal Quality Control Processes

Ensuring our processes, procedures, and outcomes exceed the expectations of our customers.
  • Personnel orientation, training, and development
  • Laundry audits
  • Chemical and water tests and titration
  • In-plant linen quality inspection
  • Safety inspections
  • Customer evaluations of HCL's performance

External Quality Control Processes

Ensuring our customers' linen program exceeds standards from compliance, quality, and financial perspectives.
  • Customer evaluations of the laundry
  • Compliant with Joint Commission, OSHA, and local and federal regulatory agencies
  • Insurance audits
  • Financial audits
  • Equipment audits

"Hygienically Clean Healthcare certification reflects Laundries’ commitment to best management practice (BMPs) in laundering as verified by third-party Inspection and their capability to produce hygienically Clean textiles as quantified by ongoing microbial Testing.”